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Subscriptions are billed through Apple App Store or Google Play. Refunds are reviewed by the store provider in most cases.
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All subscription billing is handled by Apple or Google, depending on where you started your subscription. Because of that, refund requests are usually reviewed and processed by the store provider rather than directly inside Lemonomics.
Refunds are not guaranteed, and eligibility depends on the store platform, timing, and local rules. If you are unsure which account was charged, it can also help to check your Apple or Google purchase history first.